Thank you for shopping with Aline. This Shipping Policy explains how we handle order processing and delivery.
Order Processing
Orders are typically processed within 1-3 business days of purchase. You will receive a confirmation email once your order has shipped, including tracking information where available.
Free Worldwide Shipping
We currently offer free standard shipping on all orders, to the United Kingdom and internationally. No minimum order value is required.
Delivery Times
Delivery times vary by destination. UK orders typically arrive within 3-7 business days after dispatch. International orders may take longer depending on your location and local customs processing, generally within 7-15 business days after dispatch.
Delivery estimates are not guaranteed and may be affected by factors outside our control, including customs delays, weather, or carrier disruptions.
Customs, Duties, and Taxes
For international orders, your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you will receive a tracking link by email so you can follow its progress.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery window, please contact us at hello@alinesleep.com and we will help track down your shipment or arrange a resolution.